ali khan
Ali Khan
Co-founder
Published On
March 16, 2024
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7+ Benefits of an Anonymous Suggestion Box + [4 Real World Examples]

We understand - getting honest feedback from employees can be tough, right? 

Everyone has thoughts they want to share, but often, they're scared to speak up for fear of causing trouble. So, they keep quiet.

That means sometimes, nobody hears about the stuff that could’ve potentially made things better at work for everyone. As a result,

  • Good ideas get missed, and nothing changes or gets better.
  • Problems that could be fixed stay the same because nobody knows about them.

As leaders, we all aim to do what's best for our organizations and our teams. We know that great things happen when new ideas meet real challenges. But, it's hard to get everyone to open up and share in the usual ways.

What if there was a simple way to hear everyone's ideas, without them worrying about being judged?

What if every team member felt comfortable sharing their suggestions, both the good and the challenging ones?

This article talks about the same issue and how it can be resolved. We'll show how an Anonymous Suggestion Box helps everyone, from interns to executives, to speak freely. 

In this article, we’ll touch upon not 2, not 5, but 8 compelling benefits that Anonymous Suggestion Box offers, illustrating how it can revolutionize the dynamics of any team.

We’ll look at how such a box empowers every team member, providing a safe platform for sharing insights, concerns, and breakthrough ideas. 

Are you ready to bring your team together and tap into your company's full potential? Let's explore how to boost participation, innovation, and progress. But first,

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What exactly is an Anonymous Suggestion Box?

You can think of an anonymous suggestion box as a special tool, where every employee, from the newest hire to the top executive, can share their ideas or concerns without having to reveal their identity. 

Moreover, this box isn't just for hiding who said what. It's really about creating a comfortable space in the company where everyone feels safe to share their honest thoughts. 

It ensures privacy so that every person in the company, regardless of their position, can speak freely without fear of negative consequences.

It’s about making sure that employees can openly voice their opinions without the fear of awkward moments with coworkers or judgment from their boss. 

By keeping suggestions anonymous, this tool removes the fear barrier. Employees won't have to worry about feeling embarrassed, facing negative feedback, or being treated differently because of their opinions. 

It encourages a culture where the focus is on the quality of ideas, not on who mentioned them. 

Typically, these suggestion boxes can be Physical, like a locked box in the corner of the break room where you drop your paper feedback, or Digital, chilling on a platform or website where you can type out your thoughts and hit send. 

“It's kind of like choosing between sending a letter or a text message; both get the job done in different ways.”

Regardless of the format, the key feature of an anonymous suggestion box is its assurance that the identities of those submitting feedback will not be disclosed, directly or indirectly, to anyone.

Screenshot of how Wrenly's Suggestion box option looks like
Source: Wrenly Dashboard

Anonymous suggestion box taps into the collective insight and perspectives of a group, or employees within a company, 

This tool is especially valuable in identifying areas for improvement, generating innovative ideas, and addressing concerns that might not be raised through other, more transparent channels.

4 Real-life examples of how suggestions impacted companies 

Let’s have a look at some instances where employee suggestions have significantly impacted companies:

#1. Product Innovations:

o Apple’s Post-It Note Feature

An Apple engineer, Spencer Silver, developed a weak adhesive that didn’t stick well. His colleague, Art Fry, suggested using it for paper bookmarks. This led to the creation of the iconic Post-It Notes, which revolutionized office organization.

o Google’s “I’m Feeling Lucky” Button: 

The very popular “I’m Feeling Lucky” button to Google’s search engine was first proposed by an employee at Google. It bypasses search results and directly takes users to the top-ranked page. This feature became synonymous with Google’s simplicity and efficiency.

#2. Process Improvements:

o Toyota’s Andon Cord

Employees on Toyota’s assembly line can stop production by pulling an “Andon cord” if they notice defects. This practice, suggested by workers, ensures quality control and prevents faulty products from reaching customers.

o Zappos’ Holacracy

An employee at Zappos proposed implementing a self-management system called Holacracy. It transformed the company’s organizational structure, empowering employees to make decisions and drive innovation.

#3. Cost Savings and Efficiency:

o   Southwest Airlines’ Fuel Efficiency

A Southwest Airlines employee suggested a simple change in taxiing procedures. Using a single engine instead of both during taxiing saved the Airline millions of dollars in fuel costs annually.

o   Walmart’s Cross-Docking

An employee recommended adopting a cross-docking system, where products move directly from suppliers to stores without storage. This streamlined Walmart’s supply chain and reduced inventory costs.

#4. Employee Well-Being and Culture:

o   Netflix’s Unlimited Vacation Policy

The idea of unlimited vacation days at Netflix was proposed by an employee at Netflix. The company implemented it, emphasizing trust and results over rigid policies. This boosted morale and work-life balance.

o   Google’s 20% Time

Employees are encouraged to spend 20% of their work hours on personal projects. This policy led to innovations like Gmail and Google Maps, all stemming from employee suggestions.

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8 Benefits of an Anonymous Suggestion Box

An anonymous suggestion box isn’t just a tool—it’s a game-changer for fostering a culture of open communication and innovation within the workplace. 
Studies have found anonymous suggestion boxes increase participation by over 50% and help put those suggestions into action. We'll share tips on keeping the process trustworthy and effective.

Join us as we explore how an anonymous suggestion box can positively reshape your organizational culture. Through this journey, we’ll uncover how incorporating this tool can lead to remarkable improvements in how your team interacts, innovates, and excels together.

Screenshot of received anonymous suggestion box
Source: Wrenly Suggestion Box Page

Let’s discover how this tool can transform the work environment.

#1. Enhanced Privacy and Anonymity

Allowing employees to share feedback without names attached promotes privacy and anonymity. This helps them be honest because no one knows who said what.

Anonymous boxes create psychological safety for transparency. Now every worker can suggest openly without concern of embarrassment or consequences. 

How does it work for leaders?

Leaders should want to hear all the thoughts from their team. Nameless feedback provides the whole, unfiltered truth about problems or new ideas. But without guaranteed anonymity, many may stay quiet out of caution.

As you can see in the attached screenshot, How employees can use Wrenly to create an anonymous suggestion box to share their thoughts Anonymously. 

Screenshot of how anonymous messages is shared in slack using Wrenly
Source: Slack

Here’s a quick one-minute video explaining how Wrenly’s anonymous suggestion box works in Slack. 

Anonymity also provides::

  • A fair platform where bold or shy ideas stand an equal chance. There is no bias based on who contributes.
  • A way to gather a wide range of views, leading to the best solutions. People point out things others can't see from their angle.
  • A method for those scared to speak before, finding the courage to flag issues early so things don't compound.

The openness anonymity brings, is powerful medicine. It heals disconnects when leaders actively listen and collaborate on actions based on anonymous feedback. Over time, everyone offers even more constructive perspectives.

#2. Encouragement of Employee Participation 

When you're looking to boost employee participation, one of the most effective tools at your disposal is the anonymous suggestion box.

Despite it being a straightforward concept, its impact on fostering a culture where every team member feels empowered to contribute cannot be overstated.

We understand the hurdles in encouraging open dialogue within your teams. 

Despite your best efforts to create an inclusive environment, there's often a lingering hesitation among employees to speak up, especially when it comes to providing feedback or suggesting improvements. The reasons vary from,

  • Fear of retaliation or negative consequences
  • Concern over damaging relationships with colleagues or management
  • A belief that their feedback won’t be taken seriously or lead to change
  • Past experiences where feedback was ignored or poorly received
  • Feeling undervalued or that their opinion doesn’t matter
  • Shyness or awkwardness

This is where the anonymous suggestion box shines. Removing the barrier of identity gives every employee, regardless of their position or tenure, the confidence to share their thoughts freely. 

It's a signal to your team that what matters most is the content of their feedback, not who they are. This anonymity levels the playing field, ensuring that ideas are judged on their merits alone.

Moreover, implementing this system demonstrates a clear commitment from the management team, to listen. It's a tangible action that reinforces that they value everyone's input and are dedicated to improving the workplace together. 

This commitment can significantly impact morale, making employees feel more connected to the company and more invested in its success.

Ensuring that every voice can be heard without fear of judgment, opens the door to a wealth of insights and ideas that can drive your company forward.

A pictorial representation of how an Anonymous Suggestion Box is used to create specific user groups within the workplace to gather feedback from different sources like the sales team or the London office.

Screenshot of how to create a user group in Wrenly
Source: Wrenly.ai

#3. Improvement in Team Dynamics

Navigating the complexities of fostering open communication within teams can be challenging. Despite your best efforts to cultivate an inclusive atmosphere, a certain reluctance to share feedback or suggest improvements often persists among employees. 

This hesitation stems from various concerns and affects the overall effectiveness of the company as a whole.

Here's where the power of anonymity comes into play. By stripping away the fear associated with identity, the anonymous suggestion box empowers every individual—regardless of rank or tenure—to voice their thoughts without reservation. 

It sends a strong message to the team: the essence of your feedback is what truly matters, not your title. 

By guaranteeing that every voice can be heard without fear of judgment, you can unlock a treasure trove of insights and ideas, propelling our team dynamics to new heights. 

The anonymous suggestion box isn't merely a feedback tool; it's a foundational pillar for cultivating a team culture that thrives on engagement, participation, and shared objectives. 

It ensures honest dialogue, minimizes gaps in perception, and strengthens the team’s bond as they work towards common goals with renewed unity and purpose.

#4. Streamlined Feedback Collection  

Harnessing the collective intelligence of your team through feedback is crucial, yet the challenge of efficiently gathering this feedback can often feel like navigating a maze. 

Traditional methods like emails or direct meetings can result in valuable insights getting buried or overlooked, leading to missed opportunities for improvement.

This is where the genius of an anonymous suggestion box, integrated within platforms like Slack or Microsoft Teams, becomes apparent.

Embedding this tool into a space where your team already communicates daily, simplifies the process significantly. 

A quick bot command is all it takes for team members to drop their suggestions, making it incredibly easy for everyone to contribute their thoughts and ideas as they arise.

Screenshot of how private messaging works using Wrenly
Source: Wrenly.ai

The beauty of this system lies not just in its simplicity but in its organization. Every piece of feedback is automatically funneled into a central dashboard, where it can be sorted, analyzed, and acted upon. 

Leadership can quickly zero in on feedback relevant to specific departments, locations, or topics, with summary metrics offering a clear overview of the most pressing issues. 

This setup ensures that no insight is too small to be noticed and that every voice has the chance to be heard.

But it’s not just about collecting feedback more efficiently; it’s about engaging your team in a continuous dialogue. Unlike static email surveys, an anonymous suggestion box within your daily communication tools invites ongoing interaction. 

It becomes a part of your workflow, making it easier for employees to share feedback spontaneously and regularly. This ongoing engagement helps in catching trends and shifts in sentiment early, allowing you to respond with agility.

Screenshot of how the management sees the anonymous feedbacks

By centralizing and analyzing feedback from all corners of your organization, you gain a transparent understanding of your strengths and areas for improvement. 

This comprehensive view enables you to make informed decisions that are deeply rooted in your team’s collective insights.

#5. Diverse Application of Feedback

The suggestion box plays a vital role in gathering a diverse range of feedback across every aspect of your organization, including operations, strategy, and culture. 

By embedding feedback mechanisms into everyday tools like Slack or Microsoft Teams, you can simplify the process of capturing valuable insights and wisdom found within all members of your team.

Imagine an employee pinpointing a modification in an internal tool that could save everyone 30 minutes a week, or signaling an HR policy that's lagging behind the industry standards. 

Here lies the power of the anonymous suggestion box: it opens the floor to a diverse range of feedback types, including:

  • Operational Efficiency: Suggestions for streamlining processes or enhancing systems to boost productivity and reduce wasted time.
  • Policy Updates: Insights on revising or introducing policies to better align with current best practices or employee needs.
  • Workplace Culture: Ideas aimed at fostering a more inclusive, engaging, and supportive work environment.
  • Safety Concerns: Identifying potential hazards or lapses in the current safety protocols to ensure a safer workplace
  • Ethical Issues: Flagging ethical dilemmas or practices that might conflict with the company's values or standards.
  • Professional Development: Proposals for training programs or development opportunities to support employee growth and satisfaction.

By guaranteeing anonymity, your employees are more inclined to share openly, from highlighting simple process improvements to voicing concerns over more significant ethical or safety issues.

This acts as a comprehensive health check for your organization, revealing not only areas of concern but also highlighting what you're doing right. 

It offers you, the leader, a multifaceted view into the heartbeat of your company, enabling proactive and informed decision-making that truly resonates with your team's collective insight.

By welcoming feedback across all these domains, you set the stage for meaningful change that reflects the genuine needs and aspirations of your team.

 Whether it's making day-to-day tasks more efficient, updating policies to reflect contemporary standards, or enhancing the overall workplace culture, the insights gathered through the anonymous suggestion box are indispensable. 

Screenshot of various options that Wrenly provides for sharing feedback
Source: Wrenly.ai

They ensure that every facet of your organization is continually evolving, guided by the collective voice of your most valuable asset—your employees.

Screenshot of how wrenly's anonymous suggestion message sharing looks like
Source: Slack

#6. Increased Employee Morale and Satisfaction

As leaders, the quest to foster a vibrant and positive workplace culture is ongoing. Central to this mission is ensuring that every employee feels valued and heard.

Implementing an anonymous suggestion box is a strategic move that can significantly contribute to this goal, offering a myriad of benefits that resonate across all levels of your organization.

Empowering Voices for Collective Success

This inclusive approach not only democratizes feedback but also underscores your commitment to valuing all perspectives.

By facilitating a channel where employees can express themselves freely, you actively contribute to building a culture of continuous improvisation.

Driving Engagement and Boosting Morale

Addressing the feedback and concerns raised through the suggestion box demonstrates responsive leadership. Acting on the input received, whether it relates to small adjustments in the office environment or significant strategic pivots, signals to your team that their voices matter. 

This responsiveness can significantly enhance feelings of belonging and purpose among staff, leading to heightened morale and job satisfaction.

Bridging the Communication Gap

For leaders, an anonymous suggestion box is a critical tool in closing the listening gap within your organization. It provides a safe space for employees to share constructive criticism and controversial ideas without fear of judgment or backlash. 

This openness encourages a culture of continuous improvement and innovation, as even minority viewpoints are given the platform to be heard and considered.

Empowering Your Workforce

Beyond merely collecting feedback, the anonymous suggestion box empowers employees to take an active role in shaping their work environment and organizational culture. 

This sense of agency is pivotal in maintaining high morale and engagement, as employees see firsthand how their contributions lead to tangible changes.

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#7. Innovative and Creative Solutions 

We know how hard it is to navigate the complexities of business challenges. It often demands creativity and a variety of perspectives. 

Here’s where the genius of the anonymous suggestion box comes into play. It serves as an egalitarian platform, allowing every member of your team to voice their insights.

Frontline employees, who are in direct touch with processes and customers every day, possess invaluable firsthand insights. They can spotlight inefficiencies and opportunities for innovation that might not be immediately obvious from a leadership perspective.

Anonymous Suggestion Boxes can broaden the range of suggestions, encompassing everything from small tweaks to big-picture changes. 

This inclusivity not only diversifies the idea pool but also enhances your team's engagement with your organization’s mission.

And where does the real magic happen? 

The real magic happens with its [Anonymous Suggestion Box] integration into your everyday communication channels. This ensures that feedback and innovation are not just occasional discussions but part of the regular workflow, keeping the team engaged and on the lookout for improvements.

Screenshot of how Wrenly.ai's bot integrates with Slack

In short, your anonymous suggestion box is a key instrument for driving innovation. It taps into the rich insights of your team, fostering a culture of ongoing dialogue and ensuring your strategies are informed by a wide array of viewpoints. 

This strategy not only positions you at the forefront of innovation but also bolsters a culture of inclusivity and perpetual growth.

#8. Fostering a Culture of Openness 

Imagine having a space where every single person in your team feels comfortable sharing their thoughts, no holds barred. That's where the concept of fostering a culture of openness comes into play, and it's something that can transform the way your company operates.

Now, think about this for a moment: What if your team members could share their ideas, concerns, and even those little "what if" thoughts without worrying about who's going to read it and how it might affect them personally? 

This is where the magic of creating a culture of openness shines. It's about making everyone feel safe to voice their true feelings and thoughts, knowing that it’s all contributing to the greater good of the company.

The beauty of building this kind of environment is that it taps into the vast pool of insights and ideas that your team has to offer. 

It's like unlocking a treasure chest of innovation and solutions that were just waiting to be discovered. 

And here's the kicker: when people feel their input is genuinely valued and taken seriously, no matter how big or small, it boosts morale like nothing else. They feel more connected and more engaged, and that’s a win-win for everyone.

But here’s the crucial part: it’s not just about collecting these anonymous pearls of wisdom; it’s what you do with them that counts. 

Showing that the management is not just listening but actively responding and implementing changes based on this feedback is what seals the deal. It sends a powerful message that every voice matters and has the power to effect change.

When employees see leadership taking feedback in stride and making changes based on their input they’re also more likely to share feedback with their real name going forward.When employees see leadership taking feedback in stride and making changes based on their input they’re also more likely to share feedback with their real name going forward.

Creating this culture of openness isn’t just a one-off thing; it’s an ongoing journey that can lead to some pretty amazing places. 

It encourages a continuous flow of dialogue, keeps you on your toes with fresh perspectives, and aligns everyone toward the common goal of making your company the best it can be.

5+ Pros of using an Anonymous Suggestion Box

#1. Fresh Thinking 

By allowing employees to share ideas without attribution, anonymity draws out unconventional concepts and fresh perspectives that may otherwise be stifled. 

Leaders gain access to honest feedback and diversity of thought from all levels, not just the same vocal few. This avoids the echo chamber effect and fuels innovation through unfiltered proposals.

#2. Safe Feedback

Under anonymity's shield, employees open up about sensitive issues, freely expressing critical yet constructive perspectives without dreading consequences to job status or relationships. 

This enables crucial feedback to emerge before problems worsen through a lack of discussion.

 

#3. More Participation 

Anonymity can encourage more people to share feedback who may be reluctant to voice opinions publicly. 

Some employees avoid openly criticizing or contributing ideas out of fear of social repercussions with co-workers or possible damage to their careers. 

Others are introverts less apt to speak up in group settings. By allowing suggestions to be made anonymously, these voices can also participate without apprehension. 

 

#4. Unfiltered Truth 

With anonymous feedback, companies hear the real, uncensored truth instead of the “official” polished view. Employees share problems straightforwardly rather than hiding issues behind workplace politics. 

This helps leaders identify and tackle frustrations early before they get bigger. 

Anonymity lets people speak freely so concerns from all levels come to light, not just the ones leadership wants to hear.

#5. Empowering Everyone

Good ideas can come from anyone – not just managers and executives. Anonymity means a bold thought from a junior staffer that holds the same weight as one from senior managementsenior management. 

It keeps the focus on the suggestions themselves rather than the job title of who said them. 

This gives game-changing concepts a fair shot whether they come from VPs or interns. With identities hidden, great ideas stand out on their own without bias around who suggested them.

 

#6. Overcoming Biases

Anonymity allows suggestions to be assessed purely on their merit, without bias from identities or titles. Only the insight and wisdom within the ideas themselves take the spotlight.

This levels the playing field so constructive feedback gets fair consideration, no matter the source.

 

6+ Cons of an Anonymous Suggestion Box

#1. Misuse Potential

Anonymous channels may attract pointless suggestions that bog down your efforts as a leader to gather meaningful insights. A team's time is precious. 

Without accountability, filtering joke proposals or fabricated feedback defeats the purpose of an efficient suggestion system. This is why platforms like Wrenly use AI to automatically rank and score feedback so you can stay on top of the high-quality input from your team.

This is why platforms like Wrenly use AI to automatically rank and score feedback so you can stay on top of the high-quality input from your team.

#2. Lack of Context

As a leader aiming to turn employee suggestions into great ideas and solutions, Anonymity hinders the collaborative dialogue. 

You need to have back-and-forth conversations around a proposal for clarification or expansion, or it becomes a struggle to realize the full potential of the insights shared through anonymous channels.

The Wrenly platform solves this problem by allowing for two-way conversation between leadership and the anonymous feedback submitter. Letting you dig deeper into the context and offer suggestions directly. 

The Wrenly platform solves this problem by allowing for two-way conversations between leadership and the anonymous feedback submitter. Letting you dig deeper into the context and offer suggestions directly.

 

#3. Lost Recognition

When suggestions are submitted anonymously, the employees providing valuable insights miss out on receiving recognition or rewards for their contributions. 

 However, if you take feedback in stride and make changes to show the input is valid, you may start to see more employees admitting which feedback was theirs and sharing more feedback with their real name in the future.

Giving your team the power to submit feedback anonymously can be the spark needed to building a high-trust workplace where anonymity isn’t needed every time.

However, if you take feedback in stride and make changes to show the input is valid, you may start to see more employees admitting which feedback was theirs and sharing more feedback with their real name in the future.

Giving your team the power to submit feedback anonymously can be the spark needed to build a high-trust workplace where anonymity isn’t needed every time.

 

#4. No Way to Follow UpNo Way to Follow Up

Without the ability to engage in two-way dialogue for clarification and refinement, it's a struggle to realize the full value of well-intended but opaque insights from your team.

Furthermore if you have a solution or suggestion in mind it may be impossible to share the wisdom.

That’s where platforms like Wrenly shine, letting leaders reply directly to the employee who shared the anonymous feedback in an anonymous two-way conversation.

Furthermore, if you have a solution or suggestion in mind it may be impossible to share the wisdom.

That’s where platforms like Wrenly shine, letting leaders reply directly to the employee who shared the anonymous feedback in an anonymous two-way conversation.

 

#5. Inability to Prioritize

Not knowing who proposed each idea makes it harder to judge what is feasible based on the skills and time employees have to execute it.

It becomes a struggle to prioritize anonymous suggestions without understanding the team's strengths, weaknesses, and availability. 

This is where there stength of AI comes in, by automatically categorizing and ranking the feedback it can create themes, trends, and summaries for you to take action on without building complex and time consuming reports.

This is where there strength of AI comes in, by automatically categorizing and ranking the feedback it can create themes, trends, and summaries for you to take action on without building complex and time-consuming reports.

#6. Lack of Accountability 

When identities are anonymous, employees may feel bold enough to make unrealistic demands. Without accountability or involvement in executing their suggestions, people often misjudge what can realistically be implemented. 

This disconnect between proposals and feasibility puts leaders in a tough spot - you must balance encouraging feedback while also managing expectations around what's possible.

Conclusion

When it comes down to it, an anonymous suggestion box integrated into a wa workplace does wonders for aa company’s culture’s culture.

You get more real talk out of employees and can help teams deal with problems before things blow up.

Most of all, it makes workers feel heard, boosting morale and spurring innovation.

Here are some of the key takeaways from the benefits of an Anonymous suggestion box:

  • It encourages employees to give honest feedback 
  • It iimproves team dynamics as issues get addressed constructively
  • Its simplifies gathering and implementing insights
  • It iincreases employee satisfaction by making them feel valued
  • It fIt fosters an open culture that empowers all voices
  • It lleads to creative solutions by giving everyone a say

Simply put, an anonymous suggestion box works well only if the leaders are open to listening and value everyone's input. 

Sure, there are some potential headaches. But if you, as a leader, stay committed to truly listening and affecting change, the benefits can transform the organization for the better. 

Wrenly is one very competent tool for implying the full benefits of an anonymous suggestion box. It helps you harness the full potential of such an Anonymous Suggestion system through:

  • AI-driven feedback Collection and Analysis: Automates the gathering and interpretation of feedback, ensuring comprehensive attention to all voices without overwhelming team members.
  • Health Scores and Trend Analysis: Generates insightful metrics and identifies key themes, simplifying leaders' understanding of organizational sentiments and priorities.
  • Seamless Integration: Works effortlessly within daily tools like Slack, making the process of giving feedback natural and encouraging more frequent, impactful contributions.
  • Anonymous Q&A Sessions: Facilitates confidential question and answer forums before company meetings, promoting a transparent and dynamic exchange between employees and management.
  • Cultural Enhancement: By focusing on openness, recognition, and continuous improvement, Wrenly.ai is instrumental in building a supportive and innovative workplace environment.
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More Articles From Ali Khan

Ali is a co-founder of Wrenly known for his innovative thinking and exceptional drive to create value for every Wrenly customer. His dedication, mentorship, and leadership skills have not only shaped various careers but have also made him an invaluable asset to the Wrenly team.

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